Question 1

How do I get started?

Accepted Answer

Submit a Client Interest Form on our website. A member of our Intake or Clinical Team will contact you to schedule a tour or begin the intake process.

Question 2

What ages does Empower Learning serve?

Accepted Answer

Empower Learning serves children and adolescents ages 2–21, with services individualized to each child’s developmental needs.

Question 3

What diagnoses does Empower Learning accept?

Accepted Answer

We support children and adolescents with ASD-related conditions, including:
  •  Autism Spectrum Disorder (ASD)
  •  Global Developmental Delays
  •  ADHD
  •  Down Syndrome
  •  Fetal Alcohol Spectrum Disorder (FASD)
  •  Other ASD-related developmental, behavioral, or adaptive needs

If you’re unsure whether your child’s diagnosis qualifies, our Intake Team is happy to help.

Question 4

How long does the intake process take?

Accepted Answer

The intake process typically takes 2–4 weeks, depending on how quickly forms, records, and assessments are completed.

Question 5

What is the Client Portal?

Accepted Answer

A secure online system where families complete forms, upload documents, receive assessment links, and track intake progress.

Question 6

Why are documents like a birth certificate, insurance card, and parent ID required?

Accepted Answer

These documents help verify identity and guardianship and allow us to obtain insurance authorization so services can begin without delays.

Question 7

Can services start before intake is complete?

Accepted Answer

No. All required documents and assessments must be completed before services can begin.

Question 8

What if I’m still waiting on records?

Accepted Answer

We assist with contacting providers, resending fax requests, and sending email follow-ups to help locate records. However, services cannot begin until the intake file is complete.

Question 9

What is the Vineland Assessment?

Accepted Answer

The Vineland Adaptive Behavior Assessment helps us understand your child’s everyday skills.
  •  A secure online link is sent to your email
  •  You may complete it on your own time
  •  Takes approximately 2 hours

If you need support, we can schedule a virtual or in-person meeting with a member of our Clinical Team to assist you.

Question 10

What are a CMDE and an ITP, and how are they used?

Accepted Answer

A CMDE (Comprehensive Multi-Disciplinary Evaluation) is an assessment that determines:
  •  Whether your child qualifies for ABA services
  •  Your child’s level of need
  •  The number of service hours per week approved

An ITP (Individualized Treatment Plan) outlines your child’s individualized goals and treatment strategies. It is developed using:
  •  CMDE results
  •  Clinical assessments
  •  Parent interview information
  •  Medical and school provider evaluations

The ITP is reviewed and updated every 6 months based on your child’s progress.

Question 11

What if my child already has a CMDE?

Accepted Answer

If your child has a CMDE completed within the past three years, it may be used pending insurance and clinical review.
If the CMDE is older or unavailable, a new CMDE will be completed, which may add 1–2 weeks to the intake timeline.

Question 12

When will my child start services?

Accepted Answer

Most families begin services within 2–4 weeks, depending on intake completion and insurance authorization.

Question 13

Will someone help me through the intake process?

Accepted Answer

Yes. A dedicated member of our Intake or Clinical Team will support you throughout the entire process.

Question 14

Who can I contact if I have questions?

Accepted Answer

📧 clinicalteam@empowerlearningmn.com
📞 (612) 208-3412

Question 15

What if my child has received or is currently receiving ABA services from another provider?

Accepted Answer

We will need the CMDE, ITP, and discharge summary from the previous or current provider. When applicable, discharge summaries may include future discharge dates to help avoid gaps in services.

Question 16

Is transportation provided to the center?

Accepted Answer

Transportation may be available through insurance. We provide training, handouts, and support to help families set this up. Once trained, families are responsible for maintaining and scheduling transportation.

Question 17

Does Empower Learning help families navigate resources?

Accepted Answer

Yes. Through scheduled parent training and support meetings, we assist with:
  •  Waivers
  •  Referrals
  •  Provider collaboration
  •  Advocacy (including IEP meetings when appropriate)

Question 18

Are parent training sessions required?

Accepted Answer

Yes. Parents or guardians are expected to attend at least one parent training session every two weeks to support progress and skill carryover.

Question 19

What if I need language assistance or a translator?

Accepted Answer

Empower Learning is committed to accessibility. If language assistance is needed, we will work with families to request a translator based on language preference to ensure high-quality services and reduce barriers to care.

Call for a free consultation: 612 208-3412

3344 Sherman Ct STE 105 Eagan, MN 55121

FAQ

FAQ

How do I get started?

What ages does Empower Learning serve?

What diagnoses does Empower Learning accept?

How long does the intake process take?

What is the Client Portal?

Why are documents like a birth certificate, insurance card, and parent ID required?

Can services start before intake is complete?

What if I’m still waiting on records?

What is the Vineland Assessment?

What are a CMDE and an ITP, and how are they used?

What if my child already has a CMDE?

When will my child start services?

Will someone help me through the intake process?

Who can I contact if I have questions?

What if my child has received or is currently receiving ABA services from another provider?

Is transportation provided to the center?

Does Empower Learning help families navigate resources?

Are parent training sessions required?

What if I need language assistance or a translator?

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612 208-3412

612-778-4820

info@empowerlearningmn.com

3344 Sherman Ct STE 105 Eagan, MN 55121